Training Policy

ENQUIRE NOW

Contact Us


A Thorough & Comprehensive Cleaning Service

✓  Enviable Reputation   ✓  5 Star Ratings
Range Of Clients     Free Quotes
Complete Clean Management provides a premium package at a cost effective price for businesses across Birmingham and the Midlands.
ENQUIRE NOW
Enviable Reputation
We are well-established and deliver the best service to companies in Birmingham & the Midlands area.
5 Star Ratings 
Our cleaning services across Birmingham and the Midlands area have earned us 5 star Google reviews
Range Of Clients 
Banks, schools, bars, surgeries, sporting arenas, showrooms and offices are among the premises we clean
Free Quotes 
We will conduct an initial visit to come up with a no obligation quote to suit you

Find out more today

Enquire about our services today.

Contact Us

The Company is committed to ensuring that all employees and operatives

have the requisite skills, qualifications and certifications to carry out their work

to the highest standard. This will improve the skills set contained within the

Company, assist it to meets business objectives and boost employee

retention levels.

The Company is also obligated to ensure that all employees and operatives

carrying out regulated work have undertaken up to date training as required

by the competency requirements and training matrix for such work.

Aims

• To ensure the Company meets its legal and regulatory obligations

• To ensure the Company offers equality of opportunity to all

individuals

• To provide the Company with the capability to meets its current,

short and long term business objectives

• To develop the skills and experience of the workforce

• To ensure development and progression of each employee to boost

employee retention

• To ensure that the training solutions chosen meet the Company’s

training and development needs

• To implement procedures that ensure that time limited certifications

are kept up to date

• To ensure that skills are maintained where an employee has not

had the opportunity to practice them over a prolonged period


Procedures

i. Identifying training needs

This is a continuous process both on an individual and organisational

level but should be carried out formally at the following points:

For individuals:

• On recruitment

• When carrying out an assessment of an individual’s competency

against a framework

• During any appraisal / performance management procedures

• After a long period of absence

• On promotion / change of role

For the organisation:


Document Number Document Title Revision Page

Training Policy 1 2 of 3


• When identifying and assessing business objectives

• On loss of member of staff

• When implementing technical, regulatory and legal developments

Categories of training needs

Once a training need has been identified it should be categorised to

ensure that it is managed appropriately:

• Urgent need: where the individual needs training in order to meet

a regulatory or legal requirement.

• Organisational need: where the training will allow the Company

to meet a current or expected organisational need; for example,

to replace the skills of an outgoing employee.

• Development need: where the training will benefit the individual

(and by turn improve the skill set within the Company) but there is

no current or expected organisational need.


ii. Meeting needs

When a training need has been identified the responsible manager

should take steps to meet that need.

Where there is an urgent need to implement the training then the

responsible manager should immediately source suitable training and

obtain approval and funding from the Managing Director.

Where there is an organisation need to implement the training the

responsible manager should identify a timescale for implementing the

training, source suitable training and then submit a training request form

to the Managing Director.

Where there is a development need to implement training then the

responsible manager should discuss this with the Managing Director on

an informal basis at an appropriate point providing an estimation of cost

and the benefit to the employee and business. If the Managing Director

considers that the Company should consider implementing the training

then the responsible manager should source suitable training and

submit a training request form.

Roles and responsibilities

i. Individuals

Each individual should accept responsibility to identify training and

development needs that can benefit both themselves and the business.

Employees should feel free to raise any training / development needs

with their line manager.


Document Number Document Title Revision Page

Training Policy 1 3 of 3


ii. Line Managers

Line managers should keep under review the training and development

needs of all members of their team. They should identify where there are

performance issues which training could address and analyse what

benefit proposed training will have for the individual and the company.

iii. Managing Director

The Managing Director is responsible for approving all training which is

funded by the Company. The Managing Director shall also keep under

review the training and development requirements of the company as a

whole in light of current and future business objectives and

requirements.

Find out more today

Enquire about our services today.

Contact Us

By ticking, I agree to share my form responses.